Frequently asked questions
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What does your deep clean service include?
Kitchen
- Cupboards and drawers are all cleaned and polished inside and out.
- Counter tops are wiped down and washed.
- Sink and taps are disinfected and polished. Limescale is removed.
- Wall tiles are cleaned and polished. Mould and grease is eliminated.
- Refrigerator and freezer cleaned both inside and out.
- Microwave is cleaned down.
- Hob and grill are cleaned and polished.
- Extractor fan and filters are cleaned of grease and polished.
- Kitchen appliances such as kettle and toaster are all cleaned.
- Windows cleaned on the interior. Window sills and ledges wiped down.
- Ceiling lights cleaned.
- Light switches, fittings, plugs, sockets, lampshades all cleaned.
- Doors, door frames, door handles cleaned.
- Radiators wiped down.
- Hard floors vacuumed and washed.
Bathroom and Toilet
- Bath washed and disinfected. Limescale removed.
- Shower cabinet and screen washed, disinfected and descaled.
- Toilets cleaned and disinfected.
- Sink and taps cleaned, disinfected and descaled.
- Tiles washed down. Mould, grease and limescale removed.
- Mirrors cleaned and polished.
- Cupboards, shelving wiped and cleaned. Stainless steel polished.
- Windows, window sills and ledges cleaned and wiped down from the inside.
- Doors, door frames, skirting boards cleaned.
- Towel rail cleaned.
- Extractor fan wiped down.
- Ceiling lights, light switches and plugs cleaned.
- Floors vacuumed and mopped.
Bedroom Cleaning
- Doors wiped down.
- Skirting boards cleaned.
- Wooden furniture cleaned, dust and dirt removed carefully.
- Windows, window sills and ledges cleaned from the inside.
- Cupboards and wardrobes cleaned inside and out.
- Cobwebs removed.
- Coving, picture rail, cornice, curtain rails cleaned.
- Light switches, fittings, lampshades, plugs and sockets cleaned.
- Mirrors and pictures cleaned and polished.
- Fire surround and radiators cleaned.
- Furniture cleaned behind and under.
- Upholstery vacuumed.
- Hard floors vacuumed and mopped.
Living Room
- Picture frames and mirrors cleaned and polished.
- Windows, sills and ledges cleaned on interior.
- Doors wiped down.
- Skirting boards cleaned and dust removed.
- Light switches and fittings, lampshades, plugs and sockets cleaned.
- Cupboards and furnishing cleaned inside and out.
- Furniture cleaned behind and under.
- All surfaces dusted and polished.
- Upholstery vacuumed, cushions cleaned.
- Hard floors vacuumed and mopped.
Hall, Stairs and Landing
- Doors cleaned.
- Cornice, coving, curtain and picture rails cleaned.
- Mirrors cleaned and polished.
- Windows, sills and ledges cleaned internally.
- Upholstery and cushions cleaned.
- Skirting boards and woodworks wiped and dust removed.
- Cobwebs removed.
- Bannister, stairway and railings wiped down.
- Lights, light switches and fittings, lampshades, plugs and sockets cleaned.
- Cupboards and furnishings cleaned.
- All surfaces dusted and polished.
Hard floors vacuumed and mopped.
How do I book your cleaning services?
Call us anytime on 015510371 or 085 2727845. We would be happy to discuss your cleaning needs and requirements. You can also email us or use the booking form located on the home page.
Can I make special requests, adjustments or cancel my booking?
Yes, you can cancel as along as it is no more than 24 hours after your booking. If you have special requests or adjustments you want made, just give us a bell and we will accommodate.
How do I pay for the service?
You can pay online through our secure payment page or you can pay directly upon completion of cleaning service.
What are the domestic cleaners’ work hours?
We can start cleaning as early as 7:00am or as late as 6:00pm.
Is there any guarantee that you will clean the property up to the standards you claim?
The cleaners follow agency approved checklists and each job is inspected by a supervisor to ensure the highest standards are maintained.
Do I have to pay extra for any congestion charges or parking fees?
No.
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Do you provide all the cleaning materials and equipment?
Yes. We provide professional equipment and supplies, unavailable over the counter & provided by leading manufacturers. Our cleaning solutions are antibacterial, eco-friendly, asthma and allergy safe.
We remove all dirt, grease, limescale, leaving all areas of your house clean, sanitized and sparkling clean.
Do you clean carpets and upholstery?
Yes. You can add carpet cleaning or upholstery cleaning at a preferential price as combined service when you book.
How do you clean carpets?
We use top of the art technology, PROCHEM machines, renowned on the market for their soil and stain cleaning power and 3-stage vacuum and 120 psi diaphragm pump.
We provide hot water extraction professional carpet cleaning. Our award carpet cleaning system injects the hot cleaning formula deep into the carpet. The innovative brush technology scrubs and polishes individual carpet fibers. The enhanced suction motor removes the grime back into the cleaning machine.
Your carpets will be revitalized, removing dirt, grime, grease germs, allergens and even dust mites!
Can you provide the service while I am away from the property?
Yes, as long as you arrange a key pickup. To ensure satisfaction we take and send you photos of the completed service.
Do you charge by the hour or per job?
We charge per job which means our cleaners won’t rest until the service has been completed to the highest standards.
What happens if the team misses something?
In the highly unlikely event that we miss something, notify us within 72 hours and we will reclean.
What happens if a cleaner damages something during the service?
You will be fully compensated.
book appointment today